30 Ready-Made Phrases for Customer Service on WhatsApp: Make Your Communication Fast and Efficient
WhatsApp has become one of the main customer service tools. However, responding efficiently and professionally can make all the difference in sales conversion and customer loyalty.
In this article, we will present 30 ready-made phrases to optimize your customer service, increase your team’s productivity and generate more conversions. And, of course, we will show you how SocialHub.pro is the best platform integrated with WhatsApp and CRM to take your customer service to the next level.
Find the perfect marketing tool here and hit your goals >
1. Phrases to Start a Call
“Hello, [name]! How self employed database are you? My name is [your name] and I’m here to help you. How can I help you today?”
“Hi, [name]! Welcome to [company name]! How can we help you?”
“Good morning/afternoon/evening, [name]! Thank you for reaching out. What can I do for you?”
“Hi, I’m [your name] from [company sector]. I saw your message and am checking it out! We’ll get back to you shortly.”
“Thank you for contacting [company name]! Our customer service hours are [hours of operation]. How can I help you?”
2. Phrases to Present Products or Services Phrases for customer
“[Name], we have exactly simplified call routing management what you’re looking for! Our
is ideal for [problem it solves]. We want to tell you more details!”“Our
is designed to [key benefit]. Can I send you more information?”“Did you know that our
can [benefit]? I’ll send you a link with more details!”“We have special plans for you! We want to find the best solution for your needs. Let’s talk?”
“Would you like to see our solution in action? We can give you a free demonstration!”
3. Phrases to Clarify Doubts and Send Information
“Excellent question, [name]! Let me explain…”
“Our
works like this: [brief explanation]”“I understand your clean emai doubt! To help you, I will share a link with more information.”
“If you have any further questions, I am available to clarify everything!”
“If you need more details, we can schedule a quick call to explain further!”
4. Phrases for Negotiating and Closing Sales Phrases for customer
“[Name], we have a special deal for you! We can offer you [discount, installment plan, free shipping, etc.]. What do you think?”
“We know that each client has a need. What is your main concern for closing now?”
“Our customers love
because [benefit]. I’m sure you will too!”“If we close today, we get [additional benefit]. Can we proceed with the request?”
“[Name], just confirm and we’ll close your order! Can I continue with the registration?”
5. Phrases for After-Sales Service
“Hi, [name]! How was your experience with
? We’re here to help if you have any questions!”“Thank you for your purchase! If you need any support, please let us know.”
“We hope you’re enjoying
! Any questions or suggestions?”“We want to hear from you! Your feedback is very important to us so that we can always improve.”
“[Name], we’re happy to help! Let us know if you need anything else!”